Policy Details & Nuances
Consumer chats on Claude Free and Pro are used for model training by default. Console API and Enterprise plans are excluded from training.
Go to Claude Settings > Data Privacy Controls and toggle off 'Help improve Claude'. You can also request opt-out through the Privacy Center.
Retention Period
If training is disabled, data is kept for 30 days. If enabled, de-identified data may be retained up to 5 years for research and model development.
Deletion on Request
YesYou can delete chats from the active UI. Account deletion requests are typically completed within 30 days.
Shared with hosting providers (AWS, Google Cloud) and service providers under strict data privacy agreements. No sharing with advertisers.
Safety reviews happen when conversations are flagged for abuse or terms of service violations. Human reviews are minimized for opted-out users.
Context & Variations
GDPR baseline applies for EU/UK users. Anthropic has designated EU and UK representatives for data protection inquiries.
Requires users to be at least 13 years old. Users under 18 need permission from a parent or guardian.
Console API and Claude Enterprise accounts do not train on your data by default. They offer custom retention options and HIPAA/SOC 2 compliance.
