Policy Details & Nuances
Does not use customer data to train models unless you explicitly opt in.
Not applicable because training is off by default. You can email security@cognition.ai for specific data requests.
Retention Period
Retains customer data for the duration of the business relationship. The app keeps feedback and interaction logs as long as needed.
Deletion on Request
YesYou can request account and data deletion by contacting support or emailing the privacy team.
Shares data with service providers under data processing agreements. Telemetry sent to external integrations depends on their policies.
Staff review telemetry, interaction logs, and flagged agent runs to fix bugs and monitor security.
Context & Variations
Complies with GDPR; EU users can contact privacy@cognition.ai for data requests.
Designed for users 18 years or older.
Enterprise accounts use custom agreements that can specify private cloud deployments and custom data retention times.
