Policy Details & Nuances
Enterprise accounts do not train on customer data by default. Trial and Research accounts may use de-identified data for R&D. Cohere does not intentionally collect personal information for training.
Not applicable for enterprise - no training by default. Trial users can upgrade to enterprise for full data protection.
Retention Period
Enterprise: 30 days for inputs/outputs. Trial/Research: Data used for R&D (de-identified).
Deletion on Request
YesAccount deletion and data removal available. Enterprise accounts have formal DPA options.
Shared with service providers under strict agreements. Not used for third-party training.
No human review of enterprise customer data.
Context & Variations
GDPR compliant. Canadian company with EU presence. SOC 2 certified.
Not intended for use by minors. Restricted to users 18 years or older.
Enterprise accounts have formal data protection agreements, no training, and 30-day retention.
